Brits are losing out on almost £2 billion worth of minutes and texts on their mobile phones each year due to them not having the right call plan, according to uSwitch.
These inclusive minutes and texts would be free under the terms of the tariff but consumers are failing to use them. On average 20 hours worth of calls allowance is untaken each year while 73 texts are not used per month.
Across the UK the unused minutes equate to £1 billion on a yearly basis while the inclusive texts that lay dormant amount to £801 million annually - £40 per person.
Steve Weller, head of communication services at uSwitch.com, stated: “This research brings into sharp focus the true cost of locking into what is often an 18-month contract period without understanding whether the tariff is right for your personal needs.”
When it comes to securing the right mobile phone tariff to suit their needs, consumers have been urged by Mr Weller to shop around as each person on a contract is spending nearly £80 more than they need to for the duration of their contract.
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